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Perancangan Standar Operasional Prosedur (SOP) Sistem Informasi (Studi Kasus : UPK Kesugihan)
Maria Retno Wahyuni
Designing Standard Operating Procedure (SOP) in Information Systems UPK Kesugihan is about creating a Standard Operating Procedure (SOP) for the data entry deposit accounts often encounter obstacles and are still considered not meet the need for information. The purpose of the design of the Standard Operating Procedure (SOP) to recommend a standard operating procedure on UPK Kesugihan making it easier for administrators or staff UPK Kesugihan in operating systems that deposit system revolving funds that existed at Kesugihan UPK. The benefits of a standard operating procedure design is expected to improve the quality of work according to the vision and mission that is in UPK Kesugihan. This study only up to the stage of recommendations and not reached the stage of implementation of the recommendations given. Methods of data collection is made by the method of interview, literature study and observation. Design Standard Operational Procedures (SOP) was performed using Framework COBIT 4.1 to get the 7 title Standard Operating Procedure (SOP) that is SOP loan application, SOP Verification, SOP Disbursements, SOP Inputting deposit, SOP Monitoring IT devices, SOP Maintenance Tool IT and SOP Complaints handling Service Interruption IT is expected to help in the existing business processes in UPK Kesugihan especially in the field of loans.

Keyword : Standard Operating Procedure; COBIT Framework 4.1; Verification