|Implementation of information technology to support Rosenda hotel in Baturaden in achieving objectives is already a very important requirement. Evaluation of the role of information technology, by using model COBIT Framework Maturity level is very useful for users, developers and managers of information technology. Evaluate the process of information technology needs to be done in order to Rosenda hotel management can make improvements. Methods maturity level models are used to seeing a picture of the company today and in the future. Maturity level using a valuation method such that an organization can assess themselves from non-existence to optimized (from 0 to 5).
From this research, we concluded that the role of information technology in Rosenda hotel in the scale the average gain level three (defined process). This suggests that the lack of a functioning standard operating procedures are clear in terms of the process of monitoring the existing employees at the hotel. Procedures and policies have been defined yet implemented when the results are less than optimal, due to the persistence of the cracks for breaking the rules.|
Keyword : COBIT, Methods, hotel, monitors